Frequently Asked Questions

Yes. Many of our consumables and selected products can be purchased through our online shop. For larger machinery, we recommend contacting our team so we can help you choose the most suitable equipment.

Larger print finishing machines are typically supplied following an enquiry. Our team will discuss your requirements, recommend the most appropriate solution and guide you through the purchasing process.

We accept payment by major credit cards, PayPal and bank transfer. We can also accept cash payments where appropriate, and payments can be made in pounds sterling, US dollars and euros. If you have any questions about payment options, please contact us.

Yes. If you're interested in one of our machines or specialist products, please contact us and we'll be happy to provide a quotation where appropriate.

Yes. We supply a wide range of consumables alongside our machinery, allowing you to source many of your print finishing products from one supplier.

Yes. We deliver throughout the UK. Shipping costs are calculated based on the weight and dimensions of your order to ensure the most appropriate delivery service is used.

Yes. We supply customers internationally. Shipping costs and delivery arrangements vary depending on the destination, and international orders may be subject to local customs duties or import taxes, which are the responsibility of the customer.

International delivery charges are calculated using current DHL shipping rates based on the size, weight and destination of your order. This ensures you're always charged the most accurate shipping cost at the time of purchase or enquiry. For small items Royal Mail shipping is used and for machinery we use bespoke forwarders due to the size of the products. We can discuss this with you further upon enquiry.

Most orders are delivered using DHL. Shipping is fully trackable where applicable, and delivery options are selected based on the size, weight and destination of your order.

Yes. Orders sent via DHL Express are fully traceable, allowing you to monitor your delivery once it has been dispatched.

Our team will discuss your production requirements, applications and finishing processes before recommending suitable equipment. This helps ensure you invest in the right solution for your business.

Machines sent by courier services are all for self installation. Larger machinery is installed by our specialists and the appropriate training in provided.

Yes. We have extensive experience within the print finishing industry and are happy to help you compare products and choose the most suitable equipment for your application.

Yes. Alongside machinery, we supply a range of consumables and specialist products for print finishing. Browse our online shop for available items online. We also supplier more niche products, please reach out to ensure we can fidn the correct item for your requirements.

Yes. If you're purchasing as a consumer, you can cancel your order within 14 working days of receiving your products, provided the items are returned in their original condition. Please note that bespoke products and goods with an expired shelf life cannot be returned under the cooling-off period.

Please contact us as soon as possible if your order arrives damaged or you believe a product is faulty. We'll assess the issue and advise you on the next steps in accordance with our returns policy.

Our team is always happy to help. If you have any questions before or after ordering, please visit our Contact Us page or call us on 01727 852211.